When Chen Jiamei was thinking about the problem, the salesman saw her standing in front of the container in a daze, thinking that she didn't know what to choose, so he took the initiative to come over.
"Ma'am, are you choosing shampoo?"
Chen Jiamei didn't pay attention to what the other party said, and nodded casually. The salesman had met too many such people, and he complained in his heart, but still had a smile on his face.
"Madam, as elegant as you are, Rejoice, Pantene, and Head & Shoulders are too ordinary and do not suit your temperament. I think this shampoo is most suitable for you"
The salesman took out a bottle of beautifully packaged small-brand shampoo and introduced it to Chen Jiamei.
Chen Jiamei had come to her senses and looked at the hard-working little girl in front of her. She pointed at the product and asked with a smile:
"Rejoice, Pantene, and Head & Shoulders are relatively big brands. Why are they located under the shelves? Not many people use the brand you have, so why are they on the shelves?"
Maybe it¡¯s because the question is too sharp, so girls choose to avoid the important and take the easy:
"This brand is not big, but the sales volume is good. When our supermarket opens its doors to do business, we will put it in a good position wherever it makes money."
"Oh, what do you mean by membership price?"
¡°You just need to get a supermarket membership card to enjoy the membership price.¡±
¡°If I don¡¯t want to apply for a membership card, won¡¯t I be able to enjoy the discounts?¡±
"If you don't want to bother, I can use my membership card to swipe it for you."
"No, there's nothing wrong with it."
¡°Then get me a bottle.¡±
Chen Jiamei actually bought a bottle of shampoo, and then the salesman led her to check out.
The price for non-members is RMB 33, and the price for members is RMB 28.8. The little girl swiped her membership card, and the cashier next to her joked with her:
"What's your rank today? It seems like your points will exceed 100,000 again today."
¡°I¡¯ll give you a bonus and treat you to dinner.¡±
The little girl was still joking with a smile, not knowing that disaster was about to happen.
"Is your manager here?"
Chen Jiamei suddenly spoke, and the little girl asked stupidly:
"What do you want to do with the manager?"
"I plan to purchase some goods in large quantities and would like to talk to your manager."
"How much goods do you want? If it's less than 500,000, you can talk to me directly. If it's more than 500,000, you need the manager to come forward."
The little girl lied. There is no such rule in the group.
If you have the ability to sell 100 million worth of goods at retail price, that¡¯s your ability.
If you want to enjoy the wholesale price, you must ask the manager to come forward.
The little girl wanted to try to win over Chen Jiamei so that she could make a lot of money, but Chen Jiamei shook her head:
"I want more than this, I want discounts, and you can't make the decision."
The little girl was a little regretful and could only ask the manager to inform the manager of the income, and the manager came over soon.
The manager was so frightened that his legs went weak when he saw Chen Jiamei.
"Mr. Chen"
"I remember that the group seems to have a lot of new regulations. Among them, you can tell me the store rules in the next few days."
"Mr. Chen"
"Tell me!"
The manager was so frightened that he could only start to endorse.
When Yi Xiaohai announced the job rotation system, he also announced many new rules for stores.
"It is necessary to report the goods in advance when they are about to expire. You can do activities and provide benefits to employees, but you cannot suddenly say that things have expired." {
¡°Indicate the reasons for the scrapping of expired and unsold goods. If the goods are not reported before the expiry date, the warehouse and store managers will be responsible. If this happens more than three times, they will be dismissed.¡±
"Store membership card management regulations,"
"Customers who want to enjoy the membership price must apply for a membership card and undergo real-name authentication. No employee is allowed to use his or her membership card to swipe the customer's card for any reason."
"Regulations on the Management of Gifts,"
¡°Gifts provided by manufacturers must be given to consumers. Unfinished gifts must be reported centrally, and any employee must keep them as his own for any reason.¡±
The manager memorized a few of them intermittently and didn¡¯t remember the others, but these few were enough.
Chen Jiamei asked him:
"I remember that xx brand has a gift, a small bottle, where is the gift?"
¡°Well, we haven¡¯t come yet and we¡¯re not ready yet.¡±
"It should have been prepared three days ago. Can you tell me whether it should be treated as a dereliction of duty or a deficit?"
The manager was very frightened.
The group arrested many people and many were prosecuted. A large number of their stores were also arrested, but he still survived.
Although the group has many regulations, the overall environment is like this, and he dare not stay out of the mud, otherwise he may be isolated by his subordinates.
"Mr. Chen, it was my dereliction of duty. I know I was wrong"
"What about the membership card? Could it be that it was also your dereliction of duty?"
The manager¡¯s back was soaked.
The gift was in the warehouse and he didn¡¯t steal it. At best, he was derelict in his duty.
Employees using membership cards to help customers swipe their purchases is an act that is expressly prohibited by the group. Now that the shopping guide made a mistake, there are only two ways to go.
¡°He stood up for the shopping guide. He was derelict in his duties, ignored the group¡¯s regulations, fired, and may have to face investigation.
Tell Chen Jiamei that he has informed all employees of the group's regulations. It is a private behavior of the shopping guide, and he will definitely have to express it, such as firing the shopping guide.
The shopping guide is knowledgeable about many things. If he fires her, he will be in trouble if the other party bites him back.
After hesitating for a long time, selfishness finally defeated fear.
"Mr. Chen, I will fire her immediately."
The shopping guide girl was furious. She pointed at the manager¡¯s nose and cursed:
"You bastard, you dare to fire me, I tell you, if you dare to fire me, I"
"Shut up!"
The manager got angry. He was worried that the little girl would be in trouble if she talked nonsense, so he decisively stopped him from continuing.
"Mr. Chen is already giving you face by not causing trouble for you. If you are messing around, let's give it a try!"
"you¡¡"
"What are you doing? Get out of here right now."
The little girl is actually not stupid. She knew that if she said what she said without restraint, not only would the manager suffer, but she herself would also be in trouble.
Now the manager has no choice but to fire her. When Chen Jiamei leaves, it will not be too late for her to find the manager.
The sister-in-law Nian who understood the situation immediately walked away. Chen Jiamei glanced at everyone present and left without looking back.
She saw calmness and normality on the faces of all the employees on site.
In their minds, everything they do is normal and nothing wrong, while Chen Jiamei is a nosy and fussy management.
Even if Chen Jiamei gets angry now and orders a thorough inspection of the store, it can only solve the superficial problem, but not the fundamental problem of the group.
There are so many stores across the country, and similar problems must exist. Once this one is solved, there will be another one. If the system and management do not change, similar phenomena will reappear.
She truly understood Yi Xiaohai¡¯s determination to make changes. If he didn¡¯t change, Jingnan Group would be completely destroyed.