"Yes, go complain!" Mrs. Ma chimed in, "Isn't this just bullying us elderly people, and we don't know how to surf the Internet, so how can we learn how to massage our children!"
"Dad, your complaint will not be accepted!" Master Ma said to the old man, "This doctor did not treat my handsome man! He told Xiao Nian how to massage!"
"How can that be done? Why didn't you tell me?" Mrs. Ma shouted, "The old people who bully us don't know how to use the Internet? I have to complain, and you go and leave us alone!"
Master Ma was speechless by his own mother, so he could only take a look at Feng Xiaonian.
Feng Xiaonian and Fan Lingli have communicated a long time ago, and they are very sure in their hearts!
Soon a group of people went to the complaint office of the hospital again.
"What are you going to do?" The staff in charge of the complaint said, "Can you tell me?" The staff asked Feng Xiaonian directly.
Just as Feng Xiaonian was about to speak, old man Ma shouted, "I want to complain to today's orthopedic surgeon, he didn't treat the child, and he didn't tell us the treatment method!"
"Really? Give me the child's medical record card and medical record book, and I'll check it out!"
So Feng Xiaonian gave Ma Shuaishuai's medical record book and medical record card to the responsible staff member!
The staff checked Ma Shuaishuai¡¯s medical record by swiping his card. ¡°Your child has had a film and blood test. There is no redness and swelling in the legs. The results are all normal, which proves that the child has no fractures, sprains or strains. The doctor¡¯s opinion on disposition is Massage relieves fatigue! There are massage methods and video links! Is that right?"
The staff asked Feng Xiaonian.
Feng Xiaonian nodded, "That's right!"
"Then what do you want to complain about?" the staff asked Old Man Ma.
"This doctor didn't tell us the treatment method!" Old man Ma shouted, "He just demonstrated it to the mother of the child, and asked us to check it online. We old people don't know how to operate it. This is obviously because the doctor is not responsible!"
Hearing what old man Ma said, the staff member said to old man Ma, "Old man, the doctor has already taught the child's mother, and there are online videos. You just need the child's mother to teach you! The doctor has to see hundreds of patients a day, and there is no time. Give each of your family members a hand in hand to teach that other patients don¡¯t need to see a doctor!¡±
"But, we don't know how to surf the Internet!" Mrs. Ma said to the staff.
"Then ask the children's parents to help you open the online video!" The staff member smiled, "You don't need to complain to the doctor if you can solve the problem yourself?"
"We don't have internet or computer at home!" Mr. Ma said to the staff, "The child is recuperating at our home!"
"Then change to a recuperation place, where there is internet, where you can buy and watch videos to massage your children, you can recuperate there!" The staff said to Mrs. Ma, "This is your family's network problem, so don't complain to the doctor because of it." Ah. The doctor taught you and provided the URL of the video. The doctor is not wrong, so your complaint this time is unfounded!"
"How can this be? Don't we still accept our complaints?" Old man Ma was furious, "Your hospital is too much!"
"If you feel that my handling is not good, you can continue to complain to the superior department!" The staff member smiled, "Old man, we are not afraid of your complaints, nor are we afraid of the doctor's disturbance, as long as the doctor's handling process is correct and the patient does not appear for medical treatment. accident, even if it goes to court, we will not lose!"
"Okay, Dad, let's go! I told you that your complaint is unreasonable!" Master Ma felt so ashamed, he pulled old man Ma out of the complaint room! (Remember the site URL: www.hlnovel.com