In the office, Yu Zixiao was looking at the information given by Xiao He intently!
Judging from the content of customer calls and consultations, most of them revolve around emotions and life. In the early stage, there were more people present here, but as time went by, the number of people visiting the store became less and less.
"what is the root cause?!"
Thinking about it, Yu Zixiao asked from the side.
Looking at the customer satisfaction in the past few days, most people are still very satisfied and feel very fresh.
It's just that the problem of the deal still bothers her.
"Could it be that the promotion is not strong enough?!"
Thinking about it, she decided to promote it on the Internet first.
Of course, only the promotion on the Internet is not enough, the satisfaction of store experience is also very important. This involves the issue of store reputation.
So, on the one hand, she contacted the person in charge of online promotion and asked him to increase the intensity of publicity; on the other hand, she started to improve the environment and comfort of the store, making it feel like home.
Regarding her actions, Xiao He was a little confused.
I saw her looking at Yu Zixiao beside her, wanting to say something many times but didn't seem to know how to say it.
Seeing him, Yu Zixiao asked, "What's the matter? Do you have any questions for me?"
Xiao He nodded with a smile, and said, "I really can't hide anything from Miss Zixiao."
As she spoke, she couldn't help but paused, and then continued: "Sister Zixiao, why do we still do this now? The customers didn't think it's a bad place when they came in."
Yu Zixiao looked at her and said very seriously: "You don't understand this. Customer experience and satisfaction are the most important. Let's keep improving to retain better customers. .¡±
Hearing these words, Xiao He started thinking aside.
But after thinking about it, he still couldn't think of a way out, so he nodded.
Slowly, they adjusted the furnishings in the store slightly.
After looking at it comfortably, Yu Zixiao felt relieved, and said happily: "Okay, it's done!"
Listen, Xiao He looked at the adjusted appearance.
The decorations, tables and chairs have been further adjusted, and even the placed items are the same.
Seeing all this, Xiao He also said happily: "Not bad, sister Zixiao, it looks better."
"Hey, yes." Yu Zixiao said, the smile on his face became brighter and brighter.
At this time, Yu Zixiao saw that everything had been done, so he walked into the office and continued to work.
As for Xiao He, the same is true.
After another hour, Yu Zixiao looked at the clock on the wall, and it was almost time for meal, so he took out his mobile phone and ordered takeaway.
In the past few days, she seldom went home to eat at noon. She either simply dealt with it or ordered takeaway.
Over time, I will slowly get used to it!
Xu thought of something, so Yu Zixiao called Xiao He in and asked, "Xiao He, what do you have for lunch?"
Xiao He listened and replied, "I don't know yet. Sister Zixiao, what about you?"
Yu Zixiao pursed her lips and said, "I'm still watching to see what's delicious."
"Oh." Xiao He responded, still standing in the original position waiting for her to speak.
After about three minutes, Yu Zixiao raised his head and said, "What do you want to eat? How about we order it together?"
Listen, Xiao He is happy. But after thinking about it, he felt that it was not appropriate, so he said, "Well, sister Zixiao, I'll just go out to eat later."
"Oh, it's okay, it's just a matter of convenience. Besides, at this starting point, there are still discounts." Yu Zixiao said, and then said: "How about a barbecue rice and a corn and carrot soup? "
Listening, Xiao He hesitated for a while, and then said: "Okay, then I will trouble Miss Zixiao."
"Hehe, why are you being polite." Yu Zixiao said, and then placed an order for the dishes he had ordered.
Later, she looked at Xiao He in front of her, smiled and said, "Xiao He, the meal will be delivered in half an hour, please wait patiently."
"Okay, sister Zixiao, no problem." Xiao He responded, and then said: "If there is nothing else, I will go back to work first."
"Yeah, ok." Yu Zixiao said, and got down to work.?? work.
Indeed, in the initial stage of starting a business, many things still need more work. For example, regarding the promotion, she wanted to see how it performed after the promotion, which required further follow-up.
She doesn't want to have no corresponding return after she invested the funds.
It can be said that this is the last thing she wants to see.
Looking at the data displayed in front of the computer, overall, I am quite satisfied.
At least, 70% of customers are willing to understand. Among the 70% of the customers, 48% of the customers purchased the experience items and made an appointment with them.
Seeing this information, Yu Zixiao felt a little happy.
At least, the funds invested have a corresponding return.
It seems that the store will start to get busy next time.
Thinking about it, she dialed the numbers of those customers who made an appointment with her!
"Hello, is this Ms. Xiao?" Yu Zixiao asked politely!
After hearing this, Ms. Xiao on the other end of the phone replied very gently: "Well, yes."
"Hello, I am the proprietress of Time Memory Store. I just saw that you purchased an experience service on our website. Excuse me, is it like this?" Yu Zixiao asked with a very gentle tone. friendly.
The person on the opposite side replied: "Yes, I want to go there tomorrow, isn't it convenient?"
"Yeah, it's convenient. I wonder when you expect to come over?" Yu Zixiao asked again.
Ms. Xiao on the other end of the phone thought for a while, and then said: "It's two o'clock in the afternoon, is it convenient for you?"
"Yeah, yes, when the time comes, there will be corresponding people to receive you." Yu Zixiao said.
After hearing this, Ms. Xiao said with satisfaction: "Okay."
Just like that, Yu Zixiao made several phone calls, and finally confirmed the time with the client.
Seeing that the store was moving in the direction he wanted, Yu Zixiao felt warm in his heart.
And the next step is how to do a good job in further services.
Thinking about it, she sat in her chair and thought about it quietly.
Well, the money invested is not nothing. At least, there will be customers coming to experience it.
Thinking of this, a grateful and sweet smile appeared on Yu Zixiao's face again, which made people feel very warm. (Remember the site URL: www.hlnovel.com