When I first joined the job last year, a senior in the unit said that according to my journalism major, I will work in an office later. Sure enough, after the internship, I was assigned to the general office of the Long County Management Office.
The office is indeed busy! The word "comprehensive" alone fully reflects that it is an important hub in a unit. At the level of the management office, the office also involves a relatively broad range of businesses, including labor and capital, safety management, party and government documents, and logistics services.
Of course, work is not just about doing your own duties well, but also constantly training yourself at work, learning to communicate with others, and learning to deal with problems Next, I will briefly share my experience of working in the office for a year Some small thoughts.
Treat guests with courtesy
The office is a place where guests are often entertained, so hot water, tea, disposable paper cups, ashtrays, etc. need to be prepared in advance. Whenever a guest goes to the leader's office, or takes a short break in the office, pour water for the guest in time and remember to add water in the middle. Whether others drink or not is one thing, but whether you serve water or not is another matter. No matter when, etiquette must not be lost!
Especially when a major meeting is held, the office needs to arrange the venue in advance, prepare documents, place table signs, and boil hot water This may seem like a trivial matter, but it is related to whether a meeting can be held more smoothly, and the ability of the participants to Whether it is more comfortable to participate in the meeting, and reflects the quality of employees and service capabilities of a unit.
Among them is pouring water, and there are many details behind it! If the guests bring their own cups, just pour them into the cups. If the guests use the public cups of the unit, please be careful not to overfill the water! It is best to fill up the water within a few minutes before the guests are seated, so as to avoid the embarrassment of a person walking around the scene after the meeting starts.
During the period, pay attention to the drinking water situation of the guests at any time. If you need to add water, approach the person quietly, and signal in a low voice, if the person does not need it, forget it; if you need it, remember to take the cup out of the table and pour it, and don't pour it directly in front of the person, so as not to disturb the order of the venue or not Be careful not to wet the documents.
Answer the phone, be careful and calm
The office also receives a wide range of calls on a daily basis, including the leaders of the management office and other internal departments, as well as branch offices and departments, as well as calls from external units. Therefore, using the phone to achieve efficient communication is an important ability!
Faced with not looking for your phone number, if the caller takes the initiative to say: "Okay, I will call his (her) cell phone, thank you." Then the matter is completely over; When calling from a landline, you need to ask who is calling, specifying the name and department, because there are multiple users of the landline.
It is recommended to pay attention to the caller ID on weekdays, so as to judge who the caller may be looking for, so as to achieve faster communication. Again, start with the habit of saying "Hi, hello". And for the phone call of the leader you are already familiar with, you can directly call "Hello, leader"
Here, I personally suggest not to specify the title of the leader to avoid inadvertent slips of the tongue. After all, the word "leadership" is not wrong no matter you face any superior! In addition, try to decline more complicated "send a message" requests on the phone as much as possible. It's not that you don't want to help, because you don't know much about other people's business. Firstly, you have your own personal business; secondly, once the message is accidentally ambiguous, it will inevitably cause unnecessary trouble.
Finally, out of etiquette, you might as well wait for the other party to hang up the phone before hanging up your own. This is not a "fake" of "delaying" each other, but mutual humility. Even if one of the parties hangs up first after waiting, you can feel each other's politeness and nurturing.
Overall planning, bold and careful
Arranging meetings and planning activities is a topic for many departments, including the office.
As far as I have personally arranged several activities, the arrangement and planning itself is an important moment to test people's ability to organize and coordinate. For example, in August this year, the "August 1st" symposium on returning soldiers to talk about their original intentions.
As a fledgling "rookie" organizer, I first need to ask the management office the specific number of all demobilized soldiers, combined with the time limit for their shift and vacation, and coordinate with the heads of their respective departments to get as many of them as possible. This also includes sending a car to pick up people; then, draft the event agenda, discuss the theme with the leader, write a speech, and communicate with the leader in time to revise, and prepare the slide cover for the projector; then, communicate with the leader The leaders discussed the procurement of event souvenirs, and put red letters on the souvenirs everything is ready, just waiting to be carried out!
The indoor activities are also the same as the layout of the venue. Teacups and hot water are all available, and computer projectionThe instrument should be prepared in advance. During the event, there is no need to say more about adding water for taking pictures, but you also need to pay attention to the scene at all times to ensure that the computer screen does not stop, the microphone does not malfunction, and hot water is added at any time. After the event is over, contact cleaning to clean up the venue as soon as possible; and finally, use photos and words to get this event on the media as soon as possible. This is also an important step to promote the event and sublimate its meaning
Haha, looks very troublesome, right? But I am very grateful for this first planning activity in my life, even though I occasionally get together due to other things in the middle, I am really devastated and embarrassed! But overall, I learned a lot from that event!
I have to admit that when many things collide unfortunately, it is absolutely useless to blindly get angry! ! ! First of all, others have no reason to bear your anger; second, getting angry easily is a sign of serious incompetence and disrespect; finally, everyone has their own helplessness, and no one deliberately targets others. It's not easy for anyone, there are difficulties and sorrows
The key is to be calm, calm, calm, and to distinguish between prioritiesthat is, to do one by one, one by one! It¡¯s like peeling off cocoons, being steady and down-to-earth When necessary, you can raise the difficulties that you are really out of resources and lack of energy to the leader. This is not an irresponsible shirk, but the wisdom and courage to find a way to solve the problem!
In fact, there is still a lot to learn in the office I remember a sister once said: "Although the office is busy, it is a place that can train people."
A year later, when my mother and I were visiting relatives during the "Double Festival" in 2020, I, who used to be silent like a "stuffy gourd", was a different person, and I was able to talk to the old lady without saying a word Talk, it really surprised me too! My mother looked at each other with admiration and said that although I was still stupid after one year of employment, I really improved a lot.
I am very grateful for the work experience in the office. It is true that I still have many weaknesses, such as impatience, panic, and carelessness, etc., but growing up is a constructive and plastic process of struggling and accumulating experience.
Listen more, read more, learn more, think more; be more careful, steady, humble, and patient; ask questions when you don¡¯t understand, talk about difficulties, resist when soldiers come, cover up when water comes, and learn¡ªfind a way¡ªsolve question! ! !
Over time, I believe that more gratifying changes will appear in my progress and enrich my It is really a slow transformation like a "snail".
? October 15, 2020 (Remember the website URL: www.hlnovel.com